Privacy Policy

Isabelle Wear
Website: https://isabellewear.com
Email: info@isabellewear.com

1. Introduction

At Isabelle Wear, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or use our website, services, and online store.

“Personal data” means any information that can be used to identify you directly or indirectly, such as your name, email address, IP address, payment information, or browsing behavior.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for processing your personal data is:

Isabelle Wear
Website: https://isabellewear.com
Email: info@isabellewear.com

The data controller determines the purposes and methods of processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

3. Website Security

Our website uses SSL/TLS encryption to ensure secure transmission of data.
You can recognize a secure connection by the “https://” prefix and the lock icon in your browser.

We do not use automated decision-making or profiling that produces legal or similarly significant effects on users.

4. Data Collected When Visiting Our Website

When you visit our website for informational purposes only, we automatically collect certain technical data, including:

  • Website pages visited

  • Date and time of access

  • Data volume transferred

  • Referrer URL

  • Browser type and version

  • Operating system

  • IP address (anonymized where applicable)

This data is processed based on our legitimate interest in ensuring website stability, security, and performance improvement. It is not used to identify individual users and is not shared for marketing purposes.

5. Cookies

We use cookies to improve website functionality, user experience, and performance.

Cookies may include:

  • Session cookies (deleted after browser session ends)

  • Persistent cookies (stored for a defined period)

  • Functional cookies

  • Analytics cookies

  • Marketing cookies (where applicable)

Cookies may collect information such as browser type, IP address, device data, and usage behavior.

Cookie Management

You can manage or disable cookies at any time through your browser settings.
Please note that disabling cookies may limit website functionality.

When required by law, we request your consent via a cookie banner when you first visit our website.

6. Contacting Us

When you contact us via email or contact forms, we collect the personal data you provide, such as your name and email address.

This data is used solely to:

  • Respond to your inquiry

  • Provide customer support

  • Manage communication

Legal basis: legitimate interest and/or contract performance.
Your data is deleted once your request has been resolved, unless legal retention obligations apply.

7. Customer Accounts & Orders

When you create an account or place an order, we collect personal data such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details

  • Payment information

This data is used for:

  • Order processing

  • Account management

  • Delivery

  • Customer service

  • Legal and accounting obligations

Data is stored only as long as required by law and business obligations.

8. Email Communication & Marketing

Newsletter

If you subscribe to our newsletter, we collect your email address to send you updates, offers, and boutique news.

We use a double opt-in system to confirm subscriptions.

You may unsubscribe at any time via the link in our emails or by contacting:
info@isabellewear.com

Existing Customers

We may send relevant offers to existing customers based on legitimate interest.
You can opt out at any time.

9. Payment Processing

We use trusted third-party payment providers to process transactions.
Your payment data is transmitted securely and only used for transaction processing.

Payment providers may include services such as PayPal and other authorized processors.

We do not store full payment card details on our servers.

10. Reviews & Feedback Requests

With your consent, we may send a one-time email requesting feedback or a product review.
You may withdraw consent at any time.

11. Social Media Integration

Our website may include links to social platforms such as:

  • Instagram

  • Facebook

  • Google services

These platforms operate under their own privacy policies.
We are not responsible for their data practices.

12. Advertising, Analytics & Marketing Tools

We may use services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook/Instagram) tools

  • Retargeting technologies

These tools may use cookies and tracking technologies to analyze website usage and improve marketing relevance.

Data may include anonymized browsing behavior and usage patterns.

Where required, consent is obtained before tracking is activated.

13. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact:
📧 info@isabellewear.com

14. Data Retention

We store personal data only as long as necessary for:

  • Contract fulfillment

  • Legal obligations

  • Accounting requirements

  • Legitimate business purposes

After this period, data is securely deleted.

15. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be available on our website.

16. Contact

If you have questions about this Privacy Policy or your personal data, contact us at:

Isabelle Wear
🌐 https://isabellewear.com
📧 info@isabellewear.com